FAQ
- What does an article look like when it’s only set in Japanese on a multilingual website?
If you add English and Chinese to the supported languages in the site settings, three settings for the article text (Japanese, English, and Chinese) will be displayed on the article settings screen.
On a multilingual site, there are two types of language settings: the article text language setting (Japanese, English, Chinese) and the user language setting (Japanese, English, Chinese) that users themselves select when using the site.
Articles that only have Japanese text set will be visible to users who have English selected, but the text will be in Japanese.
Depending on the relationship between the language setting of the article body and the user’s language setting, the language of the article displayed to the user on the entry list and details page will be as follows.
User’s preferred language Article language setting Japanese English Chinese Articles set to Japanese only Japanese Japanese Japanese Articles set to English only English English English Articles set to Chinese only Chinese Chinese Chinese Article set to Japanese and English Japanese English Japanese Article set to Japanese and Chinese Japanese Japanese Chinese Article set to English and Chinese English English Chinese Article set to Japanese, English and Chinese Japanese English Chinese - Action notification and logging
This is a list of features that notify you for specific actions and where you can view the logs.
Administration screen logs can be viewed by users with editor or administrator roles (permissions). Some logs can also be viewed by users with the contributor role, so please see the “About Roles” page for more information.
Action Notification destination Management screen log View entry list page – Log management → Entry list log Add to favorites – Log management → Favorite count ranking Search by keyword – Log management → Search word ranking Search in category 1 – Log management → Search count ranking by category 1 Search in category 2 – Log management → Ranking of search volume by category 2 Search by entry tag – Log management → Ranking of search volume by entry tag Click recommended keywords – Log management → Ranking of recommended keywords Click popular keywords – Log management → Ranking of popular keywords View entry details page – Log management → Entry details log Scroll through entries – Log management → Reader ranking
Entry management → Check entries → Access log (reading completion rate)Send message from credit ・Email notification to recipient
・Email copy notification to senderLog management → Message log
※Hide setting availableClick on connection from credit – Log management → Connection number of access ranking Click on like on entry – Log management → Ranking by number of likes Send comment ・Email to the editor of the article
・Email to those who have bookmarked the article
・Email to those who are credited in the article
・Email to those who have commented on the article
・Email to those who have been set as the people to be notified when commentingLog management → Comment log Click on the like of the comment – Entry management → Confirm entry → Comment log Click on the survey option – Entry management → Confirm entry → Survey log Play video/audio in the entry – Entry management → Confirm entry → Video/Audio Register follow settings・Click the article URL in the email ・When an article in a followed category is published, send an email to the person who set it ・Log management → Follow information
・Log management → Entry details log → Inflow category “Follow email”Change password ・Send an email to your email address that your password has been changed – Click the link of the article that is displayed as unread – – Send inquiry to the site administrator ・Site Email notification to the site administrator specified in the settings ・Email a copy to the person who made the inquiry
– Perform login on a site where one-time passwords are enabled ・Email notification to the person who performed the login – Read the QR code displayed on the signage to display the page – Log management → Entry details log → Inflow category “Signage” Click on the article URL in the email magazine – ・Log management → Entry details log → Inflow category “Email magazine”
・Email magazine management → Confirm → Log informationArticle is published ・Message notification to the specified channel in Microsoft Teams
・Message notification to the specified channel in Slack
・Message notification to the specified chat in Google Chat– Send correction requests from the confirmation request page ・Email notification to the article editor Entry management → Entry confirmation → Request confirmation Read QR code and display page – Log management → Entry list log → Inflow category “QR code” 【Administrator】Send a request to confirm entry ・Email notification to the person specified in the destination
・Email notification to the person specified in the article confirmation groupEntry management → Entry confirmation → Request confirmation 【Administrator】Click on the test email in the newsletter ・Email notification to the person who sent the test email – 【Administrator】The newsletter sending start date and time has been reached ・Email notification to all users
・Email notification to the specified user
・Email notification to users belonging to the specified company
・Email notification to users belonging to the specified user groupMail Magazine Management → Confirm → Log Information 【Administrator】The newsletter sending start date and time has been reached, and the email was sent, but due to some error it did not reach the target – Mail Magazine Management → Confirm → Error log [Administrator] Single sign-on settings have expired – An email notification will be sent to the address set as the email address for notifying users of single sign-on expiration 60 days, 30 days, 7 days, 3 days, 2 days, or 1 day before the expiration date – - What is the utilization rate?
When a user accesses the “article list page” or “article detail page” more than once in the specified period, the usage rate is calculated by “number of access users / number of users” as “access user”.
- What files can be uploaded to the article body?
The file has a capacity of 1000MB or less and supports the following formats.
Classification Extension Remarks Image .jpg * Converted to JPG images of 800×800 or less Image .jpeg * Converted to JPG images of 800×800 or less Image .png * Converted to JPG images of 800×800 or less
* Transparent information will be discardedImage .gif * Uploaded as is without conversion Image .tif * Converted to JPG images of 800×800 or less Image .tiff * Converted to JPG images of 800×800 or less Voice .mp3 * Converted to 128kbps mp3 Voice .wav * Converted to 128kbps mp3 Voice .wma * Converted to 128kbps mp3 Voice .m4a * Converted to 128kbps mp3 Video .mp4 * Converted to 1000kbps mp4 of 480×400 or less (800×600 or less for high quality version) Video .mov * Converted to 1000kbps mp4 of 480×400 or less (800×600 or less for high quality version) Video .wmv * Converted to 1000kbps mp4 of 480×400 or less (800×600 or less for high quality version) PDF .pdf Microsoft Office Word .doc Microsoft Office Word .docx Microsoft Office Excel .xls Microsoft Office Excel .xlsx Microsoft Office PowerPoint .ppt Microsoft Office PowerPoint .pptx - What is the condition to be displayed in Connection?
Counting as one Connection if users who are credited on the same entry post.
Visualizing a maximum of 5 users who have a strong connection with by descending frequency.
Connection is updated daily at 3 am. - What is the condition to appear in Related Posts?
Search for posts from Entry Title/Credited User Name/Entry Body, using all User Names who credited to the article as keys.
The most recent 3 posts appear. Only if there are less than 3 related posts, search again with using the first word of the title and pick up the maximum of 3 related posts. - What is the condition to appear in Trending Keywords?
Trending Keywords are generated daily at 3 am totalizing search keywords up to 7 days ago.
Also, this process is executed when you update Banned Word on Site Settings or delete Trending Keywords.
The following keywords are excluded from Trending Keywords.
・Keywords searched by an Author/Editor/Administrator.
・Keywords already registered as Recommended Keyword. (Partial match)
・Keywords judged as NG word on the system. (Partial match)
・NG words which able to be set arbitrarily on each site. (Partial match)
・User name (Perfect match)
・Search word which has no entry to match.Keywords are sorted in descending order of search frequency, and up to top 10 keywords are displayed as Trending Keywords.
The number of Trending Keyword displayed depend on the number of characters in each word.
※ Even if the same user searches for the same keyword many times on the same day, it will be counted as one. - What can I search using Keyword Search?
Keyword search works for Entry Titles, All User Names who Credited, and also Content body of Entries.
When you delimited by space/comma/plus(+), it works as multiple words search.
Any values including Hiragana/Katakana are case-insensitive.
(Example: The word “ショップ” is treated as “しよつぷ” internally, thus if searching by both of “シヨツプ”/”しょっぷ”, you can get the same results.) - What is the optimum browser environment to ensure stable operation?
- PC Site
Chrome latest version
Safari latest version
Edge latest version - Mobile Site
Chrome latest version
Safari latest version - CMS (PC Site Only)
Chrome latest version
- PC Site